So, I have deleted the instant chat option on the website because I keep missing people! I can only reply while you are on the site, so I decided that it had to go:( We still have the "Contact Us" form that allows you to send me an email, which I am constantly replying to. So if you have used the chat option and I didn't get back to you, I apologize....Please shoot me an email and we can work it out!!!
Cheers!